Cancellation & refund information

You can withdraw a reservation request at any time before you accept a quote. There is nothing to cancel and nothing to refund.

After you accept a quote

Each hotel and rate has its own cancellation rules (for example, free cancellation until a certain date, or non-refundable rates). The exact terms are written in your quote before you accept.

Refunds

Refund method and timelines: [Refund process and timelines — to be added by site owner].

HOTEL BOOKING by kepsico service fees

[Whether any HOTEL BOOKING by kepsico fee is refundable — to be added by site owner]

How to cancel

Message us in the same WhatsApp chat as your booking. Cancel or change